FAQs

Frequently Asked Questions


To get to Queen elizabeth national park or Kibale national park; you can travel through a guided safari by a tour company which will handle your travel by road or air. Alternatively, you can use public transport (buses) which ply the route from Kampala to Kasese via Mubende (430 kilometers). From Kasese you could hire a special hire car to Kyambura gorge (70 kilometers) across the Kazinga Channel where you will be tracking the chimpanzees (In Queen Elizabeth National Park). The other route to Queen Elizabeth National Park could be by bus from Kampala via Mbarara to Bushenyi town (480 kilometers). From bushenyi, you could hire a special hire car to Kyambura gorge (50 kilometers) for tracking. For Kibale National Park, you could use public bus services that move direct from Kampala via Mubende to Fort Portal town (290 kilometers). From Fort Portal, you could hire a private car to Kanyanchu in the park for further arrangements.
The Rwenzori mountains can be accessed by air with a domestic flight to Kasese Aerodrome in Kasese town with a two way flight costing about $300 per person sharing or by public transport on a bus from Kampala to Kasese. The best way to reach Mount Rwenzori is to organize your transfer through a local uganda tour operator or a uganda travel agent to pick you up from anywhere in Uganda to Kasese. Rwenzori Mountains climbing requires a lot of logistics in terms of food shopping, climbing equipment, porters, guides, gas, tents, etc which makes booking with a uganda tour operator important to organize the logistics in advance.
To pay after booking, you can make a direct bank transfer to a Bujuku Eco Tours & Travel bank account or pay via our online payment portal on this website. Payment options for your safari or trekking with Bujuku Eco Tours include; Cash Credit/debit card or Bank transfer BANK ACCOUNT DETAILS
  1. Account name: Bujuku Eco Tours & Travel Ltd Account no: 9030019790044 Currency: USD Bank name: Stanbic bank Uganda Branch: Kasese Swift code: SBICUGKX
  2. Account name: Bujuku Eco Tours & Travel Ltd Account no:  Currency: UGX Bank name: ABSA bank Uganda Limited Branch: Kasese Swift code: BARCUGKX
Note: 
  1. Payment for your safari through our online payment system attracts a 3.5% surcharge in addition to your payment amount.
  2.  Direct bank transfers and payments online should be made within 30 days before arrival depending on the nature of your trip. Incase you need to negotiate on the payment terms, reach out to our team via Whatsapp on +256785982744/+256757203420 or email: [email protected] as soon as possible.
  3. Invoices in Us dollars should be paid in Us dollars to our USD bank account and invoices in Uganda shillings should be paid in Ugx to our Ugx bank account.

How do I pay after booking?

Bujuku Eco Tours accepts various forms of payments;

  • Cash
  • Credit/debit card or
  • Bank transfer

How do i prepare for gorilla tracking after payment?

After payment, you will be given a printed permit, including your invoice and receipt. Travel at least one day before your gorilla tracking or gorilla habituation date to be in time for the tracking which starts by 07:00 am. Present all the above documents to the staff at the park, including your identification documents for verification (passport, permit, invoice and receipt). A park ranger will then be allocated to brief and take you for the gorilla tracking experience or gorilla habituation experience
After making your payment with Bujuku Eco Tours for booking your safari trip, we will make all reservations for permits and accommodation for you. All the necessary documents will be secured for you to make sure your trip is successful. In addition, you will need to have your passport available with you most times. Present all the above documents to the staff at the park, including your identification documents for verification. A park ranger will then be allocated to brief and take you for the chimpanzee tracking experience or chimpanzee habituation experience
During chimpanze tracking, time spent with the chimpanzees is 1 hour per group of tourists. During chimpanzee habituation, the time spent with the chimpanzees is 4 hours. Tracking may take several hours or minutes before you find the chimpanzees.

How long do i stay with the Gorillas?

A tourist is allowed to stay with the gorillas for One (1) hour during gorilla tracking and Four (4) hours during gorilla habituation. The length of the gorilla trekking depends on how far the gorillas have moved in search for food or how far their territory is depending on the gorilla family.

How long does it take to climb mount Rwenzori?

Climbing the Rwenzori mountains to Margherita peak (5,109m asl) takes 7 to 8 days depending on the Rwenzori mountains climbing trail used. Several short treks are available to explore the Rwenzori mountains in a shorter time such as a 3 days trek to John Maate camp or Mahoma Nature trail, 5 days trek to summit Mount Speke, 4 days trek to Bujuku camp, 5 or 6 days hike to Weismanns peak, 6 days central circuit trail to explore the beauty of the Rwenzori mountains, etc The standard time taken to summit to Margherita peak the highest point in the Rwenzori mountains is 7 days for the Central circuit trail and 8 days for the Kilembe trail and the Bukurungu trail respectively. However, a 5 days trek is available which also allows hiking mount Rwenzori to Margherita peak (5,109m asl) for those who are fit and with less time.  
The Rwenzori mountains have three (3) major climbing routes; i.e the oldest and shortest Central circuit trail which begins at Mihunga gate, the Kilembe trail in the south and the Bukurungu wilderness camping trail which begins in Omukorukumi. These routes allow you to reach and summit all the 10 peaks of the Rwenzori mountains in either 7 days or 8 days to Margherita peak (5,109m asl) accordingly. Other short trails are available to enable you enjoy nature walks such as the Kazingo trail, Sebwe/Bughalitsa trail, Kinyampanika chimp trail and the new Kyondo trail.

How many peaks are on the Rwenzori mountains?

The Rwenzori mountains consist of six massifs separated by deep gorges i.e Mount Stanley (5,109 metres (16,762 ft)), Mount Speke (4,890 metres (16,040 ft)), Mount Baker (4,844 metres (15,892 ft)), Mount Emin (4,798 metres (15,741 ft)), Mount Gessi (4,715 metres (15,469 ft)) and Mount Luigi di Savoia (4,627 metres (15,180 ft)). Mount Stanley has several subsidiary summits, with Margherita Peak (5,109m asl) being the highest point.
The Maximum number of people to track a single chimpanzee group is 6. The Maximum number of people to habituate a single chimpanzee group is 8 in Kibale national park. Several groups of people are able to track chimpanzees in a single day as interaction with the chimpanzees takes 1 hour for chimpanzee tracking.