FAQs

Frequently Asked Questions


To get to Queen elizabeth national park or Kibale national park; you can travel through a guided safari by a tour company which will handle your travel by road or air. Alternatively, you can use public transport (buses) which ply the route from Kampala to Kasese via Mubende (430 kilometers). From Kasese you could hire a special hire car to Kyambura gorge (70 kilometers) across the Kazinga Channel where you will be tracking the chimpanzees (In Queen Elizabeth National Park). The other route to Queen Elizabeth National Park could be by bus from Kampala via Mbarara to Bushenyi town (480 kilometers). From bushenyi, you could hire a special hire car to Kyambura gorge (50 kilometers) for tracking. For Kibale National Park, you could use public bus services that move direct from Kampala via Mubende to Fort Portal town (290 kilometers). From Fort Portal, you could hire a private car to Kanyanchu in the park for further arrangements.
The Rwenzori mountains can be accessed by air with a domestic flight to Kasese Aerodrome in Kasese town with a two way flight costing about $300 per person sharing or by public transport on a bus from Kampala to Kasese. The best way to reach Mount Rwenzori is to organize your transfer through a local uganda tour operator or a uganda travel agent to pick you up from anywhere in Uganda to Kasese. Rwenzori Mountains climbing requires a lot of logistics in terms of food shopping, climbing equipment, porters, guides, gas, tents, etc which makes booking with a uganda tour operator important to organize the logistics in advance.
To pay after booking, you can make a direct bank transfer to a Bujuku Eco Tours & Travel bank account or pay via our online payment portal on this website. Payment options for your safari or trekking with Bujuku Eco Tours include; Cash Credit/debit card or Bank transfer BANK ACCOUNT DETAILS
  1. Account name: Bujuku Eco Tours & Travel Ltd Account no: 9030019790044 Currency: USD Bank name: Stanbic bank Uganda Branch: Kasese Swift code: SBICUGKX
  2. Account name: Bujuku Eco Tours & Travel Ltd Account no:  Currency: UGX Bank name: ABSA bank Uganda Limited Branch: Kasese Swift code: BARCUGKX
Note: 
  1. Payment for your safari through our online payment system attracts a 3.5% surcharge in addition to your payment amount.
  2.  Direct bank transfers and payments online should be made within 30 days before arrival depending on the nature of your trip. Incase you need to negotiate on the payment terms, reach out to our team via Whatsapp on +256785982744/+256757203420 or email: [email protected] as soon as possible.
  3. Invoices in Us dollars should be paid in Us dollars to our USD bank account and invoices in Uganda shillings should be paid in Ugx to our Ugx bank account.

How do I pay after booking?

Bujuku Eco Tours accepts various forms of payments;

  • Cash
  • Credit/debit card or
  • Bank transfer

How do i prepare for gorilla tracking after payment?

After payment, you will be given a printed permit, including your invoice and receipt. Travel at least one day before your gorilla tracking or gorilla habituation date to be in time for the tracking which starts by 07:00 am. Present all the above documents to the staff at the park, including your identification documents for verification (passport, permit, invoice and receipt). A park ranger will then be allocated to brief and take you for the gorilla tracking experience or gorilla habituation experience
After making your payment with Bujuku Eco Tours for booking your safari trip, we will make all reservations for permits and accommodation for you. All the necessary documents will be secured for you to make sure your trip is successful. In addition, you will need to have your passport available with you most times. Present all the above documents to the staff at the park, including your identification documents for verification. A park ranger will then be allocated to brief and take you for the chimpanzee tracking experience or chimpanzee habituation experience
During chimpanze tracking, time spent with the chimpanzees is 1 hour per group of tourists. During chimpanzee habituation, the time spent with the chimpanzees is 4 hours. Tracking may take several hours or minutes before you find the chimpanzees.

How long do i stay with the Gorillas?

A tourist is allowed to stay with the gorillas for One (1) hour during gorilla tracking and Four (4) hours during gorilla habituation. The length of the gorilla trekking depends on how far the gorillas have moved in search for food or how far their territory is depending on the gorilla family.
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